Keep Your Family Safe Online
Cyber safety can be complicated,  protecting your family online is simple. Any device protected. Anywhere.
 


 
How does it work?
You want to know that your family is safe online. This innovative cyber safety platform has been chosen by over 180 of Australia’s premier schools and is used by over 200,000 families every day. 
Safe content
Removes adult content for safe searching at all times
Restrict social media
Manage use of social apps and in-app purchasing on any device
Manage screen time
Set routines for what kids can access, when - plus give devices sleep times
Protecting your family online simple
Get connected to a Southern Phone KidsSafe Bundle and you'll receive instant access to the Family Zone parental control platform!
Introducing Our Cyber Safety Solution
Protecting your family online is simple!

Southern Phone gives you the connection you want with the cyber security you need. Our new KidsSafe Broadband Bundle not only includes enough data for the whole family but also a Family Zone Box that allows you to protect any device both in and away from home.

A​ ​world​ ​first​ ​in​ ​online​ ​safety,​ ​our KidsSafe Bundle allows you to combine your internet plan with a cloud-based parental control ​platform that ​provides​ ​three​ ​levels​ ​of​ ​cyber​ ​protection:
 
  •  The​ ​Family​ ​Zone​ ​Box​ ​plugs​ ​into​ ​your​ ​router,​ ​delivering​ ​granular​ ​levels​ ​of​ ​ protection​ ​to​ ​an unlimited​ ​number​ ​of​ ​devices.
  •  Using a simple app, ​you can ​extend​ ​this​ ​protection​ ​when​ ​your​ ​family​ ​is​ ​ away​ ​from home. 
  • You can consult with ​Australian​ ​Cyber​ ​Experts,​ ​giving​ ​ you​ ​access​ ​to professional​ ​advice​ ​on​ ​the​ ​latest​ ​apps,​ ​sites,​ ​and​ ​trends
So​ ​your​ ​family​ ​can​ ​browse​ ​safely,​ ​on​ ​any​ ​device,​ ​no​ ​matter​ ​where​ ​they​ ​are.
Cyber safety can be complicated, but protecting your family is simple.
Here’s​ ​what​ ​Southern​ ​Phone​ ​can​ ​offer. 
You want peace of mind when they're online, no matter what device the kids are using and no matter where they're using it.

Our KidsSafe Bundle is an easy solution that ensures every device is protected, everywhere.

Secure Your Entire Home

The Family Zone box protects every connected device in the home and gives additional layers of protection per device.

Everywhere You Go

A simple app extends cyber safety protection outside the home, giving you the same peace of mind when your kids are out and about.
Southern Phone Is A Natural Choice
Southern Phone has a long history of providing top-tier quality care to our customers.

Our​ ​Australian​ ​customer​ ​service​ ​centre​ ​lets​ ​us​ ​give​ ​you​ ​the​ ​peace​ ​of​ ​mind​ ​that​ ​comes​ ​from knowing​ ​you’re​ ​in​ ​good​ ​hands. We​ ​take​ ​the​ ​quality​ ​of​ ​customer​ ​service​ ​we​ ​provide​ ​very​ ​seriously and take pride in the level of service we deliver.

It’s​ ​why​ ​we’ve​ ​won​ ​the​ ​Roy​ ​Morgan​ ​Award​ ​for​ ​Outstanding​ ​Customer​ ​Service​ ​three​ ​years​ ​in​ ​a row! It’s​ ​also​ ​why​ ​our​ ​customers​ ​rely​ ​on​ ​us​ ​to​ ​give​ ​quality​ ​advice​ ​regarding​ ​their​ ​security​ ​and​ ​safety.   

And​ ​now​ ​with​ ​with our KidsSafe Bundle​ ​we​ ​are​ ​able​ ​to​ ​extend​ ​the​ ​same​ ​level​ ​of​ ​care​ ​to​ ​your​ ​broadband experience. 
Get Connected Today
Protecting your family online is simple - just get connected to a Southern Phone KidsSafe Bundle and you'll receive instant access to the Family Zone parental control platform.
Don't Take Our Word For It
See why our customers feel safe and secure with Southern Phone
We believe it's not old-fashioned to give personal service.
Firstly, I spoke to someone in Australia. The monthly plan suites me as I am a pensioner, plus the flip phone with the large numbers and ease of use is just wonderful… We love southern Phone Company!

- Ken, July 2017
Every time I have had a query or a problem, I have been able to attend the office and each member of staff I have spoken to have been extremely helpful and resolved the issues or put me in touch with someone who could help. I appreciate the service as well as the advice and have recommended others to deal with Southern Phones.

- Michael, March 2017
The person I spoke to was wonderful! She took time to slowly explain everything to this Senior. She was happy to answer all of my questions. I haven't had a mobile before. I was nervous about whether I should. After talking the lady at Southern Phone I am excited to get my phone. Thank you to the sales lady.”

- Thomas, January 2016
Access Australia's Top Cyber Experts
We recommend connecting with a Cyber Expert to provide custom-designed age-appropriate​ ​settings​ ​for​ ​each​ ​of​ ​your​ ​children.​ ​So​ ​you​ ​can​ ​let​ ​them​ ​connect​ ​with​ ​confidence that​ ​they​ ​will​ ​be​ ​secure​ ​online,​ ​at​ ​any​ ​time,​ ​from​ ​any​ ​device.

Your Cyber Expert will eliminate the hard work of keeping up to date with technology, apps and online risks, which makes it easy for you!
Frequently Asked Questions
Will the Family Zone box slow down the internet?
No. Family Zone uses an innovative ‘fast filtering technology’ on the Home Networking service. The effect of the Family Zone filters should be imperceptible to most users. Family Zone also by default does not block or track adult users. The Box includes an Unfiltered WiFi network so adults, media devices or whatever else you choose can be easily set to bypass security entirely.

Will it block adult internet use or Netflix?
Only if you want it to. Adults are assigned an Adult Profile by default. This profile has relaxed policy settings. The box also offers an Unfiltered WiFi network which can be used to bypass the security entirely.

Can I control my kids access to social media sites like Facebook and Snapchat?
Yes. You can choose and block the sites and apps you don’t want your kids to access. It works with most of the popular social media sites, including Instagram, KIK, Snapchat, Twitter and Facebook. You can selectively choose access levels, and apply different settings for younger or older kids.

How much does it cost?
The Southern Phone KidsSafe Bundle costs only $99 per month. This includes:
- Unlimited nbn or adsl broadband
- Unlimited local, national and calls to mobiles
- Included Modem & Family Zone Wi-Fi Box
- Family Zone App for 3 family members on up to 5 Devices (eg. computers, laptops, consoles, tablets, mobiles etc) 

We also highly recommend accessing the services of our recommended Cyber Experts - independent leading professionals we have partnered with who are able to create age appropriate settings for your family and continuously ensure these are kept up to date. This costs as little as AU$2.95 per month. 

Is it complex or hard to set-up?
No. You don’t need to be a technology genius to get up and running. Generally it’s as easy as plugging the Family Zone Box into your Southern Phone modem router. Then, you just need to get your home computers and devices onto the Family Zone WiFi network - the same as you would joining any WiFi network. If you have any trouble setting up your bundle our Australian based technical support team can help guide you through the process. Once you’re connected, you can choose recommended settings created by a Cyber Expert - professionals who keep up to date with technology, apps and online risks, so that you don’t have to!.

Can it control how much time my kids spend online?
Yes. Each member of your family has a routine. This is the times of the day which are classified as sleep, school, study and play time. Internet access settings are different for each of these routine times. You can quickly change these routines to the nearest 15 minutes allowing you to tailor internet access to your family’s needs.






Will it work with technology at school?
Yes. the technology has been designed to work in harmony with school technologies. In fact, this innovative cyber security platform has been chosen by 180 of Australia's premier schools. 

How does it works work?
The technology works in two ways. Firstly, at home, there’s the Family Zone box that is connected to your WiFi modem. This effectively filters internet content and ensures that all devices on the network are safe and protected online. Secondly, for when kids are out-and-about on their smart devices, there’s a mobile App which is consistent with the settings they have at home. You control it all using the Family Zone portal - which is simply a website where you manage all of your devices, settings and family members.

Can kids bypass or uninstall the security on their devices?
If using the Family Zone Box at home (home networking) it’s unlikely they can unless they access your old WiFi network. So when implementing the Family Zone you should remove your child’s access to other home WiFi networks.

If out-and-about on a smart device and being protected by the Family Zone App, if a child deletes the App they’ll be disconnected from the internet and you’ll be quickly alerted. There are more sophisticated ways kids may try to hack or violate the App or the device’s operating system. These can typically be detected and you will be notified.
Will the Family Zone box slow down the internet?
No. Family Zone uses an innovative ‘fast filtering technology’ on the Home Networking service. The effect of the Family Zone filters should be imperceptible to most users. Family Zone also by default does not block or track adult users. The Box includes an Unfiltered WiFi network so adults, media devices or whatever else you choose can be easily set to bypass security entirely.

Will it block adult internet use or Netflix?
Only if you want it to. Adults are assigned an Adult Profile by default. This profile has relaxed policy settings. The box also offers an Unfiltered WiFi network which can be used to bypass the security entirely.

Can I control my kids access to social media sites like Facebook and Snapchat?
Yes. You can choose and block the sites and apps you don’t want your kids to access. It works with most of the popular social media sites, including Instagram, KIK, Snapchat, Twitter and Facebook. You can selectively choose access levels, and apply different settings for younger or older kids.

How much does it cost?
The Southern Phone KidsSafe Bundle costs only $99 per month. This includes:
- Unlimited nbn or adsl broadband
- Unlimited local, national and calls to mobiles
- Included Modem & Family Zone Wi-Fi Box
- Family Zone app for 3 family members on up to 6 Devices (eg. computers, laptops, consoles, tablets, mobiles etc) outside the home
- Unlimited devices connected over WiFi

We also highly recommend accessing the services of our recommended Cyber Experts - independent leading professionals we have partnered with who are able to create age appropriate settings for your family and continuously ensure these are kept up to date. This costs as little as AU$2.95 per month. 

Is it complex or hard to set-up?
No. You don’t need to be a technology genius to get up and running. Generally it’s as easy as plugging the Family Zone Box into your Southern Phone modem router. Then, you just need to get your home computers and devices onto the Family Zone WiFi network - the same as you would joining any WiFi network. If you have any trouble setting up your bundle our Australian based technical support team can help guide you through the process. Once you’re connected, you can choose recommended settings created by a Cyber Expert - professionals who keep up to date with technology, apps and online risks, so that you don’t have to!

Can it control how much time my kids spend online?
Yes. Each member of your family has a routine. This is the times of the day which are classified as sleep, school, study and play time. Internet access settings are different for each of these routine times. You can quickly change these routines to the nearest 15 minutes allowing you to tailor internet access to your family’s needs.






Will it work with technology at school?
Yes. the technology has been designed to work in harmony with school technologies. In fact, this innovative cyber security platform has been chosen by 180 of Australia's premier schools. 

How does it works work?
The technology works in two ways. Firstly, at home, there’s the Family Zone Box that is connected to your WiFi modem. This effectively filters internet content and ensures that all devices on the network are safe and protected online. Secondly, for when kids are out-and-about on their smart devices, there’s a mobile app which is consistent with the settings they have at home. You control it all using the Family Zone portal - which is simply a website where you manage all of your devices, settings and family members.

Can kids bypass or uninstall the security on their devices?
If using the Family Zone Box at home (home networking) it’s unlikely they can unless they access your old WiFi network. So when implementing the Family Zone you should remove your child’s access to other home WiFi networks.

If out-and-about on a smart device and being protected by the Family Zone App, if a child deletes the App they’ll be disconnected from the internet and you’ll be quickly alerted. There are more sophisticated ways kids may try to hack or violate the App or the device’s operating system. These can typically be detected and you will be notified.
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